Shipping Policy
Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. We have our shipping tie off with TCI Express and Estimated time of delivery is maximum of 7 Days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping rates & delivery estimates
Shipping charges for your order is pre-calculated and included in product final cost, our customers are not asked to pay any additional shipping cost.
| Shipment method | Estimated delivery time | Shipment cost |
| TCI Express | 7 business days | Free |
The Blue Waves is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
The Blue Waves is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.